Returns & Exchanges
At KÖNIG GALERIE, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, you may return or exchange your items within 14 days of receipt.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the garments are in unworn, pristine condition.
Ship the Items
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a pickup.
Refund Processing
Once our gallery team inspects the returned items, your refund will be issued to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing